4 BENEFITS OF UPGRADING YOUR BUSINESS TELEPHONE
Upgrading your business phone system is a great way to overhaul your customer service experience and provide a better infrastructure to all of your employees. By making the jump to modern phone technology for business, you can integrate text and chat-based customer support and make your operation more efficient overall. Here are just a few […]
BYOD=Bring your own disaster?
BYOD=Bring your own disaster? Workplaces today have changed. They extend beyond the working hours, beyond the cubicles. Whether you are commuting to work or even vacationing, chances are you or your employees take a break from the break to reply to those important emails that require ‘immediate action’. Plus, there may even be employees who […]
VISUALIZING THE SLAPPEY PLEDGE: HAVE FUN [VIDEO]
I WILL HAVE FUN. I will use creativity to make the work we do fun and interesting. I will use fun to help others learn more, be more productive, and live healthier lives. I will not take myself too seriously; instead, I will smile and promote an abundant life. WATCH THE VIDEO HERE: A litmus […]
3 Things to consider before you sign-up with a cloud services provider
3 Things to consider before you sign-up with a cloud services provider More and more SMBs are migrating to the cloud and that is not a surprise considering the numerous benefits the cloud can offer them. For a SMB, the cloud is a cost efficient and secure answer to their growing data needs and IT […]
What does VoIP offer your employees?
What does VoIP offer your employees? VoIP, the acronym for Voice over Internet Protocol, can offer a lot of great conveniences for your employees that make their work environment dramatically more flexible and user-friendly. VoIP offers many features that just are not possible using more traditional PBX systems that have been the mainstay of commercial […]
Is the Cloud really risk-free?
Is the Cloud really risk-free? The Cloud presents plenty of benefits that make it a very attractive choice, especially for SMBs who don’t want to be burdened with higher in-house IT costs, putting your data in the Cloud is not risk-free. Just as storing data on physical servers has its security threats, the Cloud presents […]
Just Because You’re Not a Big Target, Doesn’t Mean You’re Safe
Just Because You’re Not a Big Target, Doesn’t Mean You’re Safe Not too long ago, the New York Time’s website experienced a well-publicized attack, which raises the question – how can this happen to such a world-renowned corporation? If this can happen to the New York Times, what does this bode for the security […]
The Tech Industry Continues to Consolidate as Slappey Folds Eight Brands Under “IT Voice”
IT Voice Combines World-Class Technology with Hometown Service After 39 years in business and seven successful acquisitions over the past two years, IT service provider Slappey Communications has officially rebranded to IT Voice, bringing together Presidium Networks, RevTel/VOLstate, ON Technology, Wycomp, Preferred Business Solutions, and Data Resolution under one umbrella.
4 reasons customers prefer contact centers
4 reasons customers prefer contact centers You may have read that call centers are beginning to take a back seat to contact centers, where customers and prospects can interact across a wide array of communication modes. Today we’re discussing four big reasons customers prefer contact centers. As a reminder, contact centers offer customers […]
Ethical Crime: Tales From the Red Team
On this episode, Will sits down to speak with James Webb, the Director of Cybersecurity and Technology Vala Secure. Vala evaluates security layers from an adversarial party approach, simulating full-spectrum cyber-attack tests to breach the environment, access data and compromise accounts. Red Team exercises expose risks by acting just like a criminal-doing whatever it takes […]