Risk Assessment: The first step in disaster planning
Risk Assessment: The first step in disaster planning Before you can begin making any specific plans to handle a major event which threatens your firm’s capacity to do business, an analysis of the threats and hazards in the environment needs to be put together. This first step is known as a risk assessment. […]
What’s your argument against an SLA with an MSP? Part-1
What’s your argument against an SLA with an MSP? (And why it doesn’t hold water) Part-1 Managed IT services are becoming more popular by the day. Businesses, big and small, are bringing managed service providers onboard to handle their IT requirements. The bigger IT players like IBM, Accenture, CISCO act as MSPs to larger organizations, […]
BUSINESS TELEPHONE TECHNOLOGY: WHAT YOUR TEAM WISHES YOU KNEW
If you haven’t taken the time to hear from your team about their needs when it comes to phone technology for business, now is the time. Your customer service agents are down on the ground, interacting with customers, using the phone system day in and day out. They are aware of its strengths and its […]
IT Managed Services Providers: Your 7 Questions Answered
Benefits of Hiring an IT MSP You May Not Have Considered
FIND A SOLUTION FOR YOUR FAILING PHONE SYSTEM
There’s nothing more frustrating in business than not being able to sell your products and services. I’m sure you can relate to this frustration when your conference line goes out in the middle of a client call. How about when your entire phone system goes down, and you can’t receive inbound calls? Your job description […]
Don’t sign up with that MSP just yet!
Don’t sign up with that MSP just yet! The decision to sign up with a MSP is a big one–you are essentially trusting someone with the backbone of your business–your technology infrastructure, so you need to make sure you pick someone with whom you can have a mutually beneficial, long-term relationship. This blog discusses what […]
THE BEST WAY TO RESOLVE PHONE SYSTEM FAILURE FAST
With a complex problem of having a phone system failure, it’s crucial to not only understand what’s been going on with your phone, but to also articulate the problems to your technician. Don’t worry, most people would start sweating at the thought. But if you’ve been through this process, you’ll be an expert in no […]
How the Coronavirus crisis is the gateway to the other kind of virus
How the Coronavirus crisis is the gateway to the other kind of virus To say the COVID-19 pandemic gave the whole world a tough time would be an understatement. Economies collapsed, joblessness rose, people lost their loved ones and livelihoods to the disease. Adding to this situation was the need for social distancing and self-isolation […]
Don’t make these IT mistakes as you grow!
Don’t make these IT mistakes as you grow! During the course of IT consultancy, we come across a lot of clients who are not happy with the way their IT shaped up over the years. They feel their IT investments never really yielded the kind of returns they expected and come to us looking to […]
Can You Really Afford Not to Have a Backup Plan?
According to Symantec SMB, 50% of SMBs admit to having no backup and disaster recovery plan in place. 41% of those surveyed confessed that they had never even given much thought to implementing a disaster recovery or business continuity plan. If you are one of them, then you really need to think […]