Online shopping? Watch out for these red flags

Online shopping? Watch out for these red flags Who doesn’t like online shopping? Online shopping has opened up a whole new world to us. Get whatever you want, whenever you want, without wandering from store to store. It doesn’t matter if it is too hot to venture outside or if there’s a blizzard out there, […]

Strengthening your cybersecurity policies

Strengthening your cybersecurity policies Formulating strong IT policies and laying down the best practices for your staff to follow is one of the best ways to prevent your business from becoming a victim of cybercrime. In this blog, we explore the various areas your IT policy should ideally cover. Passwords: Your IT policy should cover […]

Why Omni-channel communications are the way to go

Why Omni-channel communications are the way to go   Keeping up with customer expectations is what marketing is all about: Meeting them where they are. One of the more important trends in customer communications is the omni-channel communications model. Today’s blog defines the omni-communication model and discusses why it is absolutely necessary for meeting the […]

Why Phishing Attacks Spike in August

Why Phishing Attacks Spike in August Phishing attacks don’t take a vacation, even if you and your team do. In fact, they surge in late summer, when cybercriminals know employees are distracted by travel, back-to-school, and catching up on work.

CAN YOU PREVENT A PHONE SYSTEM FAILURE?

When your phone system fails, you may ask yourself, “What could I have done differently?”. Preventing a system failure is a little out of your control. Like we’ve said, catastrophic events are inevitable and not preventable, but this isn’t always the cause for a system failure. It would be nice if you could do something […]

SHOULD MY ALABAMA COMPANY CONVERT TO A VIRTUAL PHONE SYSTEM?

If your Alabama business is considering a move to a virtual phone system, there are really two factors that hang in the balance: cost and reliability. You should be trying to find the phone system that brings you the best reliability for every penny you invest. So let’s break down the virtual phone system and […]

Costs Savings and VoIP

Costs Savings and VoIP In the last blog we talked a little bit about some of conveniences and flexibility that Voice over Internet technology can offer your employees. However, flexibility is not the only advantage: VoIP offers several opportunities for cost reductions. First of all, VoIP systems may require less capital investment than older PBX […]

WHY YOUR COMMUNICATION CHANNELS MATTER

When you are trying to improve your communication strategy, it’s important for you to know how your customers would like to communicate. Have you done a survey with your existing customers asking them how they communicate? It may be the help you need to better determine your methods you’ll pursue in creating a remarkable customer […]