THE ADVANTAGES OF USING A LOCAL TELECOMMUNICATIONS PROVIDER
The telecommunications industry doesn’t have the best reputation. A large percent of business hinges on the reliability of your phone system. So, what are the advantages of using a large provider? Other than feeling confident in the brand name, there are major limitations in them and understanding how your phone system plays into your overall […]
Understanding Managed Services and How They Benefit SMBs
Understanding Managed Services and How They Benefit SMBs Small to medium sized businesses (SMBs) receive a lot of calls each day from slick sales people peddling the next technology trend that’s going to save them money and revolutionize how they do business. They’re all too quick to caution that if you don’t […]
3 things your Managed Services Provider (MSP) wants you know
3 things your Managed Services Provider (MSP) wants you know Are you considering bringing a MSP on board? Or perhaps you already have one. Either way, for you to truly benefit from your relationship with a MSP, you need to build a solid bond with them. As a MSP who has been in this business […]
Breaking News: Downtime Kills Small Businesses
Breaking News: Downtime Kills Small Businesses Downtime is bad news for any business whether big or small. A recent two-hour New York Times’ downtime occurrence sent Twitter ablaze and their stock price plummeting. Google going down for one to five hours resulted in lost revenue up to $500,000 and decreased […]
Seven ‘Must Haves’ for Your Small Business Website
Your website represents your business and so building and maintaining it need to be of primary concern to you as a business owner. We often find business owners struggling with their websites saying things like: “My website looks great, but I am not able to convert” or “I invested so much into creating […]
VISUALIZING THE SLAPPEY PLEDGE: BE PRODUCTIVE [VIDEO]
I WILL BE PRODUCTIVE. I will set priorities, use measurements to track my performance, and hold myself accountable for achieving results. I will consider the opportunity cost of everything I do and add things to the Stop Doing List. I will work with a sense of urgency and get things done. In the final 2 […]
How to avoid falling victim to ransomware
How to avoid falling victim to ransomware We hear routinely in the news that a major corporation or government agency has had its data integrity compromised, with millions of pieces of personal data accessed. In these cases the criminals behind the attack hope to get money by selling that data to other […]
4 Reasons call centers are becoming outmoded
4 R easons call centers are becoming outmoded Call centers have been around for decades. Everyone is familiar with how they work and almost everyone has had at least one bad experience with using one. Did you ever put off calling an 800 number because you didn’t want to deal with an annoying phone tree […]
The biggest threat to your IT infrastructure: Your own employees
The biggest threat to your I.T infrastructure: Your own employees Did you know that your employees often unwittingly ‘help’ cybercriminals gain access to your system? Often, employees play a part in compromising the security of your IT infrastructure, even without them realizing it. For example- When your employees use their own devices for work purposes […]
IS A VIRTUAL TELEPHONE SYSTEM RIGHT FOR YOU?
A cloud-based virtual telephone system can be a great tool for any business due to its flexibility, low implementation cost, and scalability. However, there are a number of factors that should be considered before signing a long-term contract with any hosted phone service provider. In many cases, virtual telephone systems can help your business grow […]