411 on Integrated Service Providers

Unlike the past decade when IT services were ancillary functions in an enterprise, IT services today are mission-critical contributors to your core operations. Thanks to the Information Age and 4th Industrial Revolution, predictive analytics and data-driven decision-making have taken over from rear-view reporting, and IT services are central to both of these functions.

What you need to know about ransomware right now.

Ransomware has been a big topic in recent news.  Several large breaches have been publicized a great deal.  The colonial pipeline breach was considered a national security threat, affecting the gas supply for consumers and airlines. Using an exploit in Microsoft Exchange server, hackers were able to get access to sensitive information from computer manufacturer […]

The Tipping Point for IT Outsourcing

The case for IT outsourcing is not a difficult one to justify in today’s ever-changing business landscape. Enterprises have more technology needs than ever before and attempting to manage them all in-house often proves inefficient and expensive.

Understand your Cookie to manage it better!

Understand your Cookie to manage it better! There are 3 kinds of cookies, each having different functions. One of them is session cookies. If it weren’t for session cookies, you wouldn’t be able to do any online shopping, banking, social media posting or any other activity that requires you to be logged in/identified. These session […]

The threats out there: Have you considered their impact?

  The threats out there: Have you considered their impact? Oct 28, 2012–Hurricane Sandy hit New York, America’s largest city. The consequences were disastrous and resulted in a shutdown of a city of 8.6 million people. Places that weren’t supposed to ever close, such as major hospitals, had to be evacuated. It was from the […]

Is That Email a Phishing Scheme?

    Research has revealed that over half of all users end up opening fraudulent emails and often even fall for them. Phishing is done with the aim of gathering personal information about you, generally related to your finances. The most common reason for the large number of people falling for fraudulent emails is that […]

VoIP: Basics on what this technology transition means for commercial users

VoIP: Basics on what this technology transition means for commercial users VoIP is the acronym for Voice over the Internet Protocol. You’ve probably heard of this technology and are aware that it represents a shift from the traditional telephony network. This technology is moving us away from the telephone network that has been the standard […]

Disaster Recovery Plans: Do You Have One?

    Disaster Recovery Plans: Do You Have One?   Disaster recovery and business continuity plans are issues that almost all small businesses fail to think about. More frequently, they decide they haven’t the resources to address such “unthinkables.”    If your business was down for 1-2 days or more, what costs would you incur? […]

HOSTED SOLUTIONS: THE DIFFERENCE PHONE FEATURES CAN MAKE

When it comes to business phone technology, hosted solutions are usually one of the best ways for businesses to enhance their phone systems in a cost-effective manner. Hosted solutions offer a wide range of phone features that can improve your customer service and simplify your communications for better results. Call Management Features Whether you already […]

Mitigate Costly New Technology Risks for Continued Stability and Profitability

    Partnering with a managed service provider (MSP) is one new approach being used by many companies like yours. Experienced MSPs have access to newer tools that reduce costs by automating many routine in-house labor intensive processes. Break-fix is labor intensive, and labor is one of the most expensive operating costs within your IT […]