Don’t sign up with that MSP just yet!
Don’t sign up with that MSP just yet! The decision to sign up with a MSP is a big one–you are essentially trusting someone with the backbone of your business–your technology infrastructure, so you need to make sure you pick someone with whom you can have a mutually beneficial, long-term relationship. This blog discusses what […]
What is a business impact analysis?
What is a business impact analysis? You have heard of a business continuity plan, but you may hear less frequently about one of its important components: the business impact analysis. A business impact analysis is the step where you make an inventory of the what business functions or assets would be impacted by […]
What’s your argument against an SLA with an MSP? Part-2
What’s your argument against an SLA with an MSP? (And why it doesn’t hold water) Part-2 In our last blog post, we discussed 3 reasons SMBs usually cite for not signing a service level agreement with an MSP. In this blog post, we suggest how an SLA with an MSP will add value to your […]
Don’t make these IT mistakes as you grow!
Don’t make these IT mistakes as you grow! During the course of IT consultancy, we come across a lot of clients who are not happy with the way their IT shaped up over the years. They feel their IT investments never really yielded the kind of returns they expected and come to us looking to […]
3 BEST PREMISE SMALL BUSINESS PHONE SYSTEMS OF 2016
Your small business needs a reliable, robust communications system that offers plenty of features at a price you can handle. In 2016, there were a number of standout small business phone systems designed for on-premise use. This phone technology for business is built on the infrastructure of traditional phone lines and is separate from cloud-hosted […]
Is That A Business Continuity Plan in Your Pocket…Or A Bunch of Jargon?
Is That a Business Continuity Plan in Your Pocket or a Bunch of Jargon? Technology is full of difficult jargon. To further complicate things, certain terms are often used in a different context between one publication or service provider and the next. An example of this is the usage of backup, disaster recovery, […]
IS A VIRTUAL PHONE SYSTEM BETTER THAN A TRADITIONAL BUSINESS TELECOMMUNICATION MODEL?
If you’re on the fence between moving to a virtual phone system or using a traditional business telecommunications model the question is which one is better. Unfortunately, there is no simple answer to this equation. The better system will be the one that meets your needs most accurately by making use of the best technology […]
Equip your business with the IT foundation it needs to compete and win
Equip your business with the IT foundation it needs to compete and win In a recent industry survey, it was found that one of the biggest factors holding back small and mid-sized firms from achieving their business goals was IT. One may argue that smaller businesses lack the capital that the bigger players have to […]
HOW IS YOUR COMMUNICATION AFFECTING YOUR BOTTOM-LINE?
Communicating with your potential and existing customers has never been more challenging. When we first started as a company, digital technology was barely advancing and consumers identified with opening their door or answering a cold call. There has been research done the last few years about the Digital Transformation. 52% of the Fortune 500 list […]
Omni- v multi-channel communications: the difference.
Omni- vs. multi-channel communications: the difference. Do you frequently hear references to the omni-channel communications model or the multi-communications model? Wonder if they are they just jargon terms for the same thing? Marketing lingo can be thrown around very loosely, but these two terms actually refer to very different customer communication models and they shouldn’t […]