Assessing your MSP in the first appointment
Assessing your MSP in the first appointment Handing over your IT to a MSP is a major decision. Who do you choose and more importantly, how? While there’s no rulebook that will tell you exactly how to proceed, here are a few hints that can help you decide how invested your prospective MSP is into […]
The Overlooked Factor That Can Shape Your Business Success
Outdated IT can cause downtime, security risks, and missed growth. The right solutions boost productivity and security. Assess your IT strategy this Q2! When it comes to running a business, most owners focus on key areas like customer service, product reliability, and financial performance. However, one crucial element often goes unnoticed—your technology.
Shadow IT: How Employees Using Unauthorized Apps Could Be Putting Your Business At Risk
Your employees might be the biggest cybersecurity risk in your business – and not just because they’re prone to click phishing e-mails or reuse passwords. It’s because they’re using apps your IT team doesn’t even know about.
Get smart about smartphones
Get smart about smartphones With flexible working schedules, remote teams and Bring Your Own Device (BYOD) policies in force, it is has become commonplace for employees and business owners alike to use smartphones for work purposes. A quick reply to an email, sharing that sales presentation, glancing over that vendor proposal–all on a smartphone–is something […]
3 BEST PHONE SYSTEM TIPS
If it is time for you to evaluate your business telecommunication systems and make a few upgrades, you first need a clear plan of action. Communications systems are more complex than they have been in the past, bringing together mobile and networked devices as well as multi-channel support. Your ability to communicate effectively in today’s […]
5 REASONS A VIRTUAL PHONE SYSTEM IS PERFECT FOR THE MODERN BUSINESS
The virtual phone system is quickly becoming the number one choice for businesses who are looking to slim down their overhead and better manage their incoming calls. Cloud-based phone systems offer a number of benefits over traditional hardware at a reduced cost and with more functionality than ever before. While there are several different kinds […]
Why SMBs Must Proactively Address the Threat of Mobile Hacks
Why SMBs Must Proactively Address the Threat of Mobile Hacks More cyber criminals are targeting small-to-medium sized businesses. One reason for this is too many workplaces have insufficient bring-your-own-device (BYOD) policies in place. Some have none at all. Although firms are generally more knowledgeable about network security risks than in years past, […]
IMPROVING CUSTOMER SERVICE FOR BETTER CUSTOMER RETENTION
Customer retention is a major part of increasing profits. It is common sense that customers who keep coming back will keep spending money with you, but the truth is that repeat customers actually spend more on each individual transaction as well, further multiplying their value to your company. When you compare the cost of procuring […]
VISUALIZING THE SLAPPEY PLEDGE: VALIDATE
I WILL VALIDATE. I will create clarity and avoid misunderstandings by discussing expectations upfront. I will establish mutually understood objectives and deadlines for all projects, issues, and commitments. I will confirm completion of tasks by asking customers and coworkers to validate my work. WATCH THE VIDEO HERE: A couple of years ago I got a […]
5 Important IT checklists that no SMB should miss: Part-2
5 Important IT checklists that no SMB should miss: Part-2 In our last blog, we discussed 2 of the 5 important IT checklists that every SMB should have. In this post, we cover the other 3, namely, IT training, Data Backup, and BYOD checklists. IT Training checklist Your IT staff is not the only one […]