How Much Does Downtime Really Cost Your Business?

  Many SMB owners think IT downtime only costs them a few productive hours, but there’s a lot more at stake when your systems go down. Customer satisfaction and loss of brand integrity are just two of the key losses apart from the more evident costs such as lost productivity and a temporary dip in […]

Password Basics That Are Still Ignored

You can have all the locks on your data center and have all the network security available, but nothing will keep your data safe if your employees are sloppy with passwords. There are many ways data can be breached, and opening some link they shouldn’t is one of the most serious security sins employees can […]

4 QUESTIONS YOU ALWAYS WANTED TO ASK ABOUT CLOUD-BASED SERVICES

For the last few years, “cloud” has been a major buzzword in the IT community. If you’re new to cloud-based computing, you may be wondering what it means, and more importantly, how it impacts you and your business. The good news is that the cloud is fairly simple to understand, and it has provided a […]

VoIP: A New Dimension in Communication for SMBs

VoIP: A New Dimension in Communication for SMBs Voice over Internet Protocol or VoIP is about a decade old technology that is gaining popularity among individual subscribers and businesses. In conventional systems, phone calls are made using telephones or handsets that are connected by phone cables. These calls are routed using the Public Switched Telephone […]

What is Ransomware and How Can it Affect Your Business?

This cyberattack scheme hasn’t garnered nearly as much attention as the usual “break-in-and-steal-data-to-sell-on-the-Internet version,” but it can be even more debilitating. Ransomware attacks have begun appearing in the last few years and its practitioners are so polished that in few cases they even have mini­call centers to handle your payments and questions. So what is […]

Is your Business Safe from Virtual Threats?

    Did you know that 50% of small business owners think their businesses are too small to be targeted by the thieves of the virtual world? Contrary to popular belief, 72% of hacker attacks often happen to smaller firms – firms with less than 100 employees! So how prepared is your SMB? Here’s a […]

Run your Business, not an IT Company

    Run your Business, not an IT Company   You went into business because you have an interest and expertise in some particular product or service. You began the firm to offer that product or service, but a dirty little problem came along with that new company. IT requirements. You need equipment, and you […]

Stay Secure My Friend More Hackers Targeting SMBs

    Stay Secure My Friend… More Hackers Targeting SMBs   Many SMBs don’t realize it, but the path to some grand cybercrime score of a lifetime may go right through their backdoor.  SMBs are commonly vendors, suppliers, or service providers who work with much larger enterprises. Unfortunately, they may be unaware that this makes […]

WHAT IS BRING YOUR OWN DEVICE?

Bring Your Own Device has become a major component of phone technology for business, adding a level of flexibility to phone systems that employees have asked for all along. This unique system allows your company to minimize some phone expenses while maximizing the number of devices you can support, all with the help of your […]

THE CASE FOR A BUSINESS PHONE UPGRADE: ROI

When it comes to office phone systems, there are several important ways for you to measure your return on investment. You can start by breaking your ROI down into two categories: internal and external. This will allow you to add up the gains that you see for both your employees and your customers. INTERNAL ROI […]