Unified Communications can save money and improve customer satisfaction
Unified Communications can save money and improve customer satisfaction We discussed in our last blog how unified communications can hoster greater collaboration and workplace functionality, but today we’ll look its value to the “back of the house” and external customers. Unified communications offers opportunities for operational improvements and cost savings, as well as opening up […]
Get smart about smartphones
Get smart about smartphones With flexible working schedules, remote teams and Bring Your Own Device (BYOD) policies in force, it is has become commonplace for employees and business owners alike to use smartphones for work purposes. A quick reply to an email, sharing that sales presentation, glancing over that vendor proposal–all on a smartphone–is something […]
Data Loss Can Cause You to Shut Down
Small and medium sized businesses today are relying more than ever on IT systems to efficiently run their business, support customers and optimize productivity. These systems house sensitive digital data ranging from employee and customer information, to internal emails, documents and financial records, sales orders and transaction histories. This is in addition to applications […]
BUSINESS TELECOMMUNICATION: CHALLENGES ALABAMA BUSINESSES FACE
For Alabama businesses, the decision to upgrade communications systems can be colored by a number of challenges. Like anywhere else, quality and accessibility of services can vary greatly between large cities and rural areas. In addition, special consideration must be given to user friendliness and implementation processes. Here are a few of the most common […]
Protecting yourself against poison attacks
Protecting yourself against poison attacks Data poisoning by way of logic corruption, data manipulation and data injection happen when the attacker finds a way to access your data set. The kind of poison attack varies depending on the level of access the attacker is able to achieve Here’s what you can do to ensure such […]
So, what is this “Unified Communications” thing, anyhow?
So, what is this “Unified Communications” thing, anyhow? Have you heard the term unified communications tossed around lately? It seems to be used a lot in IT, telecomm, and work collaboration circles. Unified communications is a newer concept that refers to a conceptual platform where multiple communications channels can join together to increase productivity and […]
Eight common password mistakes to avoid
Eight common password mistakes to avoid Research points out that more 80% of data breaches happen due to password hacking, meaning that poor password hygiene is responsible for a majority of cybercrimes that follow data breaches. To make sense of this statistic better, let’s first look at what constitutes poor password hygiene. Using simple passwords […]
4 COMMON MISCONCEPTIONS ABOUT UPGRADING TECHNOLOGY
For years, technology has been advancing at a rate faster than many businesses can afford to keep up with. In most cases, this means that when you are ready to make a big upgrade, you will actually be leaping over several generations of improvements to get on board with the latest in business telecommunication. Meanwhile, […]
8 Hard Truths for SMBs not Worried About Data Recovery and Business Continuity
8 Cold Hard Truths for SMBs Not Worried About Disaster Recovery and Business Continuity The foundation of any successful business continuity solution is the ability to retrieve data from any point in time from anywhere. When the topic of data recovery and business continuity comes up, you get the feeling that many […]
3 Things to consider before you sign-up with a cloud services provider
3 Things to consider before you sign-up with a cloud services provider More and more SMBs are migrating to the cloud and that is not a surprise considering the numerous benefits the cloud can offer them. For a SMB, the cloud is a cost efficient and secure answer to their growing data needs and IT […]