IS A VIRTUAL TELEPHONE SYSTEM RIGHT FOR YOU?

A cloud-based virtual telephone system can be a great tool for any business due to its flexibility, low implementation cost, and scalability. However, there are a number of factors that should be considered before signing a long-term contract with any hosted phone service provider. In many cases, virtual telephone systems can help your business grow […]

BANDWIDTH REQUIREMENTS FOR CLOUD PHONESS

One of the biggest questions facing companies considering cloud phones is whether or not they have the bandwidth necessary to make the conversion seamlessly. Poor call quality and dropped calls can lead to angry customers and squabbles over who is responsible for your call quality: phone service provider or internet provider? Here’s what industry leaders […]

4 UPGRADE OPTIONS FOR OFFICE PHONE SYSTEMS

Office phone systems have changed a lot in the last few years. Fortunately, the majority of these changes take advantage of technology that you are already using day in and day out. For the most part, new office phone systems combine all of this technology to provide you with a more comprehensive customer service solution. […]

Four Key Components of a Robust Security Plan Every SMB Must Know

    Four Key Components of a Robust Security Plan Every SMB Must Know   Most businesses are now technology dependent. This means security concerns aren’t just worrisome to large corporate enterprises anymore, but also the neighborhood sandwich shop, the main street tax advisor, and the local non-profit. Regardless of size or type, practically any […]

PROS AND CONS OF CLOUD PHONE SYSTEMS

With the advent of cloud phone system technology, there has been much discussion about the pros and cons of cloud compared to traditional on-premise systems. Overall, many companies are switching to cloud-based technology in an effort to save money and improve reliability, but there are still some factors affecting the way cloud phone systems are […]

DOES THE CLOUD EVER GO DOWN?

Despite the fact that cloud phones are relatively common today, it has taken several years for companies to establish trust in a system that they couldn’t actually see or touch. Many companies want a hard guarantee that the cloud will never go down and that their phones will never be cut off due to a […]

The dark web: An introduction

The dark web: An introduction Have you come across the term, dark web, recently? As a business, you might have heard that you need to keep your data safe from the dark web. So, what is the dark web anyway? Read on to find out… What is the dark web? The cybercrime landscape is evolving […]

Is Your Website Mobile Optimized?

Smaller firms often struggle just to keep up with maintaining a website. Worrying about a scaled­ down version for mobile users seems like just too much trouble. Today’s blog is all about why this matters to you and why should you bother with a mobile version. A bit of background: Mobile sites are versions of […]

What is a business continuity plan?

    What is a business continuity plan? You may hear a lot about business continuity plans and may even hear them incorrectly referred to as disaster recovery plans. So, what is a business continuity plan?A business continuity plan is a total blueprint for how a business or organization ensures that its output–products or services–will […]