WHAT IS A HOSTED SOLUTION?

When it comes to business phone systems, there are two main solutions: on-site and hosted. Both of these can be broken down further into a wider variety of phone technologies, but the decision to have your phone system located in your office or hosted by a third party is a major step. WHAT IS A […]

What is a business impact analysis?

    What is a business impact analysis? You have heard of a business continuity plan, but you may hear less frequently about one of its important components: the business impact analysis. A business impact analysis is the step where you make an inventory of the what business functions or assets would be impacted by […]

VoIP: A New Dimension in Communication for SMBs

VoIP: A New Dimension in Communication for SMBs Voice over Internet Protocol or VoIP is about a decade old technology that is gaining popularity among individual subscribers and businesses. In conventional systems, phone calls are made using telephones or handsets that are connected by phone cables. These calls are routed using the Public Switched Telephone […]

WHAT IF YOU COULD CALL ONE PROVIDER TO SOLVE YOUR PHONE AND INTERNET ISSUES?

When you’re sick, you usually go to the doctor. Unless you’re in the medical industry a self-diagnosis is just going to lead to more sickness. Same thing for your phone system. Your job requires phones, but not necessarily learning all the technical components of a system. Whenever a problem occurs, you need someone that is […]

Free Internet Access? Don’t fall for this one

Free Internet Access? Don’t fall for this one One of the popular internet scams that has been doing the rounds since 2017 is the one about “Free Internet”. This scam seems to resurface and somehow manages to claim quite a few unsuspecting victims. Here’s how they catch you. Ads are created on Google, Facebook, popular […]

BUSINESS TELECOMMUNICATION: CHALLENGES ALABAMA BUSINESSES FACE

For Alabama businesses, the decision to upgrade communications systems can be colored by a number of challenges. Like anywhere else, quality and accessibility of services can vary greatly between large cities and rural areas. In addition, special consideration must be given to user friendliness and implementation processes. Here are a few of the most common […]