DOES YOUR COMMUNICATION TECHNOLOGY SUPPORT TEAM SUCCESS?
Phone technology for business requires not only a significant amount of hardware and software to work properly, but also a team of skilled and knowledgeable employees who know how to use it. Unfortunately, some phone systems are burdensome and difficult to work with, leading to frustration among your team members. A phone system upgrade is […]
Business Trade Shows Part II: During the Event
We’re back. In the last post, we talked about building momentum toward a trade show exhibition. Today, let’s look at your efforts during the show itself. You already should have sent out a reminder the morning of the show in posts on all your social media accounts, an article on your website blog, and a […]
UPGRADING YOUR BUSINESS PHONE SYSTEM: WHAT ARE YOU AFRAID OF?
Making a major upgrade to your phone technology for business purposes can seem like a high-risk endeavor. Many business owners are hesitant to make the jump because of the perceived costs of the investment and a fear of the unknown when it comes to learning new technology. Fortunately, today’s phone systems are versatile and efficient […]
HOW TO IDENTIFY THE PROBLEM WITH YOUR PHONE SYSTEM FAILURE.
Identifying the real reason why your phone system fails should be your top priority, aside from getting your system fixed. You need to identify if the problem is with your actual system or your carrier. Here are a few questions to answer: Is more than one phone (or another endpoint) failing? Are you getting alerts […]
WHY YOUR COMMUNICATION CHANNELS MATTER
When you are trying to improve your communication strategy, it’s important for you to know how your customers would like to communicate. Have you done a survey with your existing customers asking them how they communicate? It may be the help you need to better determine your methods you’ll pursue in creating a remarkable customer […]
Costs Savings and VoIP
Costs Savings and VoIP In the last blog we talked a little bit about some of conveniences and flexibility that Voice over Internet technology can offer your employees. However, flexibility is not the only advantage: VoIP offers several opportunities for cost reductions. First of all, VoIP systems may require less capital investment than older PBX […]
CAN YOU PREVENT A PHONE SYSTEM FAILURE?
When your phone system fails, you may ask yourself, “What could I have done differently?”. Preventing a system failure is a little out of your control. Like we’ve said, catastrophic events are inevitable and not preventable, but this isn’t always the cause for a system failure. It would be nice if you could do something […]