VISUALIZING THE SLAPPEY PLEDGE: DO YOUR BEST
I WILL DO MY BEST. I will take pride in the quality of everything I do. I will ask myself, “Did I do my best work?” Everything I do has my signature, and I will make it excellent. WATCH THE VIDEO HERE: In the Movie Facing the Giants, the coach pushes Brock to do his […]
VISUALIZING THE SLAPPEY PLEDGE: ACT WITH INTEGRITY
I WILL ACT WITH INTEGRITY. I will do the right thing. I will tell the truth. I will admit when I’m wrong, ask forgiveness, and do what I can to make it right. I will do what is right, even when no one is looking. WATCH THE VIDEO HERE: Great story from Bill about Briarwood: […]
BEST STRATEGIES FOR MANAGING BUSINESS TELEPHONE AND COMMUNICATION TECHNOLOGY
The way you approach your phone technology for business is just as important as the type of equipment you actually use. In order to make the most out of your communications system, you must have a clear-cut strategy for solving problems and achieving results. Whether you choose to try a DIY approach or you contact […]
4 COMMON MISCONCEPTIONS ABOUT MODERN COMMUNICATION TECHNOLOGY
In the last several years, modern phone technology has gone through some major changes. As the technology has advanced, some businesses have been slow to get on board with what they see as expensive, overly complicated VoIP and cloud-based technology. A number of myths have arisen that often drive people away from these services, and […]
BUSINESS PHONE SYSTEM UPGRADES: COST CONCERNS
No investment is ever made without significant thought given to costs. Phone technology for business is no different. In the past, a new phone system upgrade for your business could cost thousands of dollars and required lengthy installation and rollout processes. When assessing phone systems today, you must look at not only the cost of […]
MODERN OPTIONS FOR UPGRADING YOUR BUSINESS PHONE SYSTEM
Today, the virtual telephone system is becoming a staple of businesses large and small. The benefits of moving toward a VoIP system are many, and the costs may actually be less than you expect. The virtual telephone system is extremely versatile and can be scaled to any size organization with a wide range of optional […]
Business Trade Shows Part III: After the Event
So, you made it back home from the show. You’re exhausted and work has backed up in your absence. Here is where the entire investment in the show can go down the drain. Follow-up is critical. Every one of those prospects need to have follow-up. Lots of it. One contact isn’t going to be enough. […]
WHAT TYPE OF CLUES SHOULD YOU LOOK FOR WHEN YOUR PHONE SYSTEM FAILS?
The mystery of your system failure can be resolved with knowing what clues to look for along the way. A single clue may not give you enough evidence to solve your problem. It’s important to know what has happened and to see if there are any patterns to your system’s behavior. If you call a […]
Why Omni-channel communications are the way to go
Why Omni-channel communications are the way to go Keeping up with customer expectations is what marketing is all about: Meeting them where they are. One of the more important trends in customer communications is the omni-channel communications model. Today’s blog defines the omni-communication model and discusses why it is absolutely necessary for meeting the […]
So, what is this “Unified Communications” thing, anyhow?
So, what is this “Unified Communications” thing, anyhow? Have you heard the term unified communications tossed around lately? It seems to be used a lot in IT, telecomm, and work collaboration circles. Unified communications is a newer concept that refers to a conceptual platform where multiple communications channels can join together to increase productivity and […]